Forsendelsespolitik

Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be simple and efficient - just the way we like it. All items are shipped from Melbourne Australia.
Standard Shipping Times
USA and Canada: 1 - 2 weeks
Australia: 10 working days
New Zealand:  1 - 2 weeks
Europe and United Kingdom: 15 working days
Latin America: 2 - 3 weeks
Other countries: 2 - 3 weeks
Processing Times
Orders can sometimes take 1-3 days to process after placing the order before shipping out.  We do not ship on weekends.
Where can I find my tracking number?
When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at  info@vovcosmetica.com.au and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.